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Family YMCA of Marion and Polk Counties

1. Introduction

The Family YMCA of Marion and Polk Counties ("YMCA," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our facilities, use our services, or interact with us.

2. Information We Collect

We may collect the following types of information:

· Personal Information: Name, address, email address, phone number, date of birth, emergency contact information, payment information, and other identifiers.

· Health Information: Medical conditions, medications, allergies, and health-related data required for our programs and services.

· Usage Information: Information about your interactions with our services, including attendance, participation in programs, and usage of facilities.

· Technical Information: IP addresses, browser type, operating system, device information, and other technical data when you visit our website or use our online services.

3. How We Use Your Information

We use the information we collect for the following purposes:

· To provide and manage our programs, services, and facilities.

· To process payments and manage memberships.

· To communicate with you about your membership, programs, and events.

· To ensure the safety and security of our members, staff, and facilities.

· To comply with legal and regulatory requirements.

· To improve our services and enhance member experiences.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

· Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and communication services.

· Legal and Regulatory Authorities: When required by law or in response to legal processes, to protect our rights, privacy, safety, or property, and that of others.

· Emergency Situations: To protect the health and safety of our members and staff in emergency situations.

5. Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

· Access: You can request access to the personal information we hold about you.

· Correction: You can request corrections to any inaccurate or incomplete personal information.

· Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.

· Objection: You can object to the processing of your personal information for certain purposes.

To exercise your rights, please contact us using the contact information provided below.

7. Children's Privacy

We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have inadvertently received personal information from a child under the age of 13 without verification of parental consent, we will delete such information from our records.

8. Mobile Subscriber Information

Your Mobile Information will NEVER be shared with other parties under any circumstances.

Specific information for text messages:

· Member Consent at Enrollment: During the membership enrollment process, new members are asked to opt-in to receive text messages. This is done by checking a box on the membership application form indicating their consent to receive SMS communications from the YMCA.

· Program Registration Consent: When members register for specific programs or events, they are prompted to opt-in for text notifications related to those activities. This consent is obtained through both online and in-person registration forms.

· Confirmation Message: After opting in, members receive a confirmation text message stating, "Thank you for subscribing to YMCA updates. Reply STOP to unsubscribe or HELP for assistance."

· Employee Onboarding: Employees are asked to opt-in to receive text communications during the onboarding process. Consent is documented and stored in the HR system.

· Managing Preferences: Members and employees can manage their communication preferences and opt-out at any time by replying STOP to any message or updating their preferences in their account settings.

By participating in our services and providing their contact information, individuals agree to our communication practices, ensuring compliance with relevant regulations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website or by other appropriate means. Your continued use of our services after such changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Family YMCA of Marion and Polk Counties
685 Court Street NE
Salem, OR 97301 (503) 581-9622

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.